Frequently Asked Questions

Below are the most common questions we have received from current and prospective clients. 

Is my website built on WordPress?

It sure is! WordPress is the most flexible and widely used framework for creating websites. It ensures that your website is safe, secure and 100% up-to-date. 

How long will it take to Design, Build and Launch my new website?

Website timelines can vary quite a bit, and often is dictated by the readiness of each client. Average time is about 10-14 business days. However, larger and/or more complex websites can take up to 4 weeks to complete. 

Am I able to make my own website changes or additions?

Yes. That’s one of the many benefits of our websites. Making changes or additions are easy using the visual UX Builder. For more custom work, our tech team is always here to help.

When I need help or have questions can I easily talk with a real person?

Form 8am – 7pm PST, you’ll be able to speak with an account specialist over the phone. During off business hours, you can contact support at and we’ll get back to you the following day.

Do I get unlimited access to the ThrivSites Team?

Each website package comes with a certain allotment of hours per month for website development work. However, you can always contact our support desk with any questions you may have!

Are ThrivSites websites safe and secure?

Absolutely. All of our websites are hosted on a Virtual Private Server, complete with the most up-to-date Antivirus and Spam prevention tools. In addition, we offer SSL Certificates for those taking online payments to keep customer data secure. 

Are websites built for mobile devices?

Yes! With the majority of traffic to your website coming from a smartphone, it’s important to make sure they have a great user experience. Our websites are 100% responsive for all devices screen sizes to ensure your business looks great from anywhere. 

Can I sell products on my website?

Yes. Setting up eCommerce for your website is included in our Premium Tier package.

Can ThrivSites suggest best practices for my website?

That’s our job! Having built hundreds of websites for coaches, we know what works and what doesn’t. After gaining an understanding of your business, our team will be able to recommend best practices specific to making your website as effective as possible. 

I always hear about it, but what is SEO?

Search Engine Optomization (SEO) is the process of getting your website noticed, organically. All major search engines such as Google, Bing and Yahoo! have primary search results, where web pages and other content such as videos or local listings are shown and ranked based on what the search engine considers most relevant. From basic to premium SEO options available, our specialists will work with you to make sure we maximize those results.